Frequently Asked Questions
Welcome to our Frequently Asked Questions (FAQ) section. If you find yourself curious about our products, services, or just seeking some quick guidance, you've come to the right place.
Is the €100 I’ve committed a deposit?
Beware, the amount you’ve committed is not a deposit for your Parterra watch. You will still need to make the pledge on Kickstarter. We’ll keep you updated on the launch of our Kickstarter so you have the opportunity to get the best deal out of it.
What is a Kickstarter campaign?
A Kickstarter campaign is a crowdfunding initiative where creators present their innovative projects or products to the public. People who are interested in supporting the project can pledge a certain amount of money to help bring the idea to life. In return, backers often receive rewards or perks related to the project.
What are the risks of a Kickstarter campaign?
The campaign on Kickstarter may not be successfully funded. If a Kickstarter campaign does not meet its funding goal, then you will not be charged any money but the project will not be able to come to life.
It is possible that due to unforeseen circumstances, the timelines for a project may get extended and delay you receiving your pledge reward. For instance, the global pandemic has delayed hundreds of projects. There is no way of knowing how long a project could be delayed before it happens.
Backers must also understand that Kickstarter is not a store. When you back a project on Kickstarter, you’re helping create something new — not pre-ordering something that already exists. As a result Kickstarter does not offer refunds.
What is Pledgebox?
Pledgebox is a type of pledge manager used to manage pledges and backer rewards during a Kickstarter campaign. It helps creators keep track of pledges, handle backer information, and organize reward fulfillment.
What is a pledge manager?
A pledge manager is an online tool used by project creators to manage the pledges and rewards of backers in a crowdfunding campaign, such as Kickstarter. After the campaign successfully reaches its funding goal, backers are often given the opportunity to manage their pledges and choose their desired rewards through the pledge manager.
What happens if I want to cancel my reservation before the Kickstarter goes live? (Will it be refunded?)
If you wish to cancel your reservation before the Kickstarter campaign launches, your payment will be refunded.
What if I want to switch to a different model before the campaign starts?
If you want to switch to a different model before the campaign begins, it’s not an issue since you’ll make your final selection on Kickstarter during the campaign.
What if the Kickstarter campaign doesn’t reach its funding goal? (Will it be refunded?)
If the Kickstarter campaign fails to reach its funding goal, all pledges will be refunded (including the €100 in case you’ve secured your watch), and the project won’t proceed.
Can the €100 that I commit now be used as a discount on Kickstarter?
No, the amount cannot be used as a discount on Kickstarter. Pledges are contributions to support the project and are not redeemable as discounts.
How can I use the €800 worth of exclusive benefits?
You can use the €800 by using Pledgebox to purchase additional extras related to the project.
What are the extra options available for the Parterra watch?
Here is an overview of the additional options available for selection.
Are you having doubts about your reservations?
No problem. We will return the full amount you’ve committed.
Add other possible questions or information that would be helpful for potential backers or participants in the Kickstarter campaign.